EAS Mission Statement

Emerald Air Service exists to educate our guests about Katmai's majestic residents, the Coastal Brown Bear, and the country in which they live. We hope that everyone who takes one of our trips leaves with, not only great photographs, but with an understanding of bears, knowledge of how to move through their world, and a love for all wild places.

Our History

Emerald Air Service was founded in 1991 by Chris and Ken Day. The newly wed couple set out to build a life doing what they loved together. And they succeeded—pioneering the guided bear viewing day trip industry in Alaska while touching thousands of lives as they shared this corner of Alaska and the Katmai bears. They retired in 2009, selling their business to Craig and Sarah Elg—excellent custodians of Chris and Ken's legacy. In 2019, Emerald Air Service found a new owner in Chris Freeman, whose love for all things Alaskan gave him the ambition to own not just any bear viewing company, but this one. With his energetic vision, Emerald Air Service's fleet has grown and now has a state of the art dock and lovely cabins—including the main officeon the quiet shores of Beluga Lake.


Our Aircraft

The DHC-3 Otter was manufactured between 1951 and 1967, and aviation has not been able to improve on this ideal bush aircraft. Emerald Air Service is fortunate enough to own two de Havilland Otters. These classic planes (manufactured in 1958 and 1962) have been upgraded to have state of the art turbine engines for even greater power, speed, and safety.


Features of Our DHC-3 Otters:

  • Each aircraft seats up to 10 people + pilot.

  • Every passenger has their own spacious seat, window, and headset.

  • We operate on floats for greatest safety flying over the Cook Inlet and unparalleled access to the remote corners of Katmai.

  • All EAS aircraft are equipped with ADS-B (Automatic Dependent Surveillance-Broadcast) and Spidertracks for constant flight monitoring.

Our Perfect Safety Record

In 30 years of operation, Emerald Air Service has never had an accident. This is due to a tireless commitment to excellence, safety, and sound judgement of Alaska's unique, powerful combination of natural forces. 

Meet Our Flight Crew



Director of Operations. Joe has over 40 years of aviation experience. Roughly halfway through his navy career, Joe was winged as a Naval Aviator in 1991. With over 500 completed carrier landings, Joe was a Landings Signals Officer (LSO) and had landing grades that placed him in the top eleven of all pilots in Carrier Air Wing Eleven during Operation Southern Watch 1995.  During his military career, Joe had an extensive background in training and standardization and was selected as instructor pilot of the year in 1998.


After 20 years of active duty service, Joe retired and began a career in civilian aviation. He holds an Airline Transport Rating and a Lear Jet type rating. Joe has a Bachelor of Science degree in Aviation Management and has held positions as Chief Pilot, Director of Operations, and was the General Manager of Superior Air Center and Million Air Medford from 2003 – 2020. Joe enjoys playing guitar, cycling, and traveling with his wife, Jan.



Director of Maintenance. Jim has over 40 years of experience as an aviation mechanic and over 35 years of experience as a pilot. He has held an FAA inspector authorization for over three decades and has found a great sense of enjoyment working in the tourism industry.


When not flying, Jim enjoys woodworking, hiking, fishing, hunting, and traveling. He and his wife, Sharon, like to travel, try new restaurants, attend concerts, hike, and fly private aircraft, as well as volunteer together for certain fundraising events.



Chief Pilot. With over 40 years of experience flying in remote parts of North America, aviation is Mark’s vocation and favorite hobby. Mark has 9,000 hours of experience flying seaplanes in Alaska specifically. Throughout his career, Mark has worked nearly every facet of small plane aviation by being a ramp agent, customer service agent, Check Airman, Chief Pilot, Director of Operations, as well as owner and operator of his own seaplane business.

During his off-season, Mark lives in Michigan with his wife, Linda.


Pilot. Dave has approximately 20,000 hours of flight time in 50+ types of aircraft, 6,000 hours of that time were specifically spent flying seaplanes in Alaska. He holds 6 instructor ratings and two mechanic ratings, including FAA inspector authorization. 

In college, Dave was an Academic All-American, a 12 time member of the USA track and field team, and qualified for 5 national triathlon championships and 3 US Olympic trials. He is also an avid fisherman. Dave spends his off-season in Washington with his wife Mary. 

Meet Our Guides

Naturalist guides are at the heart of Emerald Air Service's mission. All EAS guides are trained and certified in First Aid/CPR; have completed the Katmai Service Provider's Bear Viewing Guide Excellence program; and continue their education together in in-house naturalist training, always building on their skills and knowledge of Katmai's ecosystem and bear biology. Nothing is more rewarding than seeing understanding and love for the bears and this country spread to our guests—and our guides' passion is infectious!

You can read more about our guides and about our standards of bear viewing etiquette here.


Lance was trained at Hallo Bay Wilderness Lodge and spent several years there as Lead Guide before joining the Emerald Air Service team in 2018. Lance has guided nine years in Katmai National Park and Preserve.



Shawn has a Bachelors degree in Wildlife Science and is a certified commercial pilot. He joined the Emerald Air Service team in 2019 was trained on the field by Lance Bassett and Chris Day. 

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